Privacy Policy
Table of Contents
- Introduction
- Information We Collect
- How We Use Your Information
- Legal Basis for Processing
- Information Sharing and Disclosure
- Cookies and Tracking Technologies
- Data Retention
- Data Security
- International Data Transfers
- Your Rights and Choices
- California Privacy Rights (CCPA)
- European Privacy Rights (GDPR)
- Blockchain and Wallet Data
- Third-Party Services
- Children's Privacy
- Changes to This Policy
- Contact Us
1. Introduction
PerpsTracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service. This Privacy Policy should be read in conjunction with our Terms of Service.
2. Information We Collect
2.1 Information You Provide Directly
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Email address, display name, password (hashed) | Account creation and authentication |
| Wallet Information | Solana wallet addresses | Wallet-based authentication and watchlist features |
| Payment Information | Transaction hashes, subscription plan | Processing subscriptions and payments |
| User Preferences | Watchlist selections, alert settings, display preferences | Personalizing your experience |
| Communications | Support inquiries, feedback | Responding to your requests |
2.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Device Information | Browser type, operating system, device type | Optimizing service delivery |
| Log Data | IP address, access times, pages viewed, referring URL | Security, analytics, troubleshooting |
| Usage Data | Features used, actions taken, session duration | Improving our services |
| Location Data | Country/region (derived from IP) | Compliance and localization |
2.3 Information from Third Parties
- Blockchain Data: Publicly available transaction data from the Solana blockchain
- Wallet Providers: Public key information when you connect your wallet
- Payment Processors: Transaction confirmation data
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Provision
- Create and manage your account
- Authenticate your identity (email or wallet-based)
- Process subscriptions and payments
- Provide watchlist and alert functionality
- Display leaderboard and trader analytics
- Enable API access for eligible subscribers
3.2 Communication
- Send account-related notifications (verification, password reset)
- Deliver trade alerts and watchlist notifications
- Respond to support inquiries
- Send service updates and announcements
- Marketing communications (with your consent)
3.3 Improvement and Analytics
- Analyze usage patterns to improve our services
- Debug and fix technical issues
- Develop new features and functionality
- Conduct research and analysis
3.4 Security and Compliance
- Detect, prevent, and address fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect the rights and safety of our users
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: Processing necessary to provide our services to you as agreed in our Terms of Service
- Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, security, and service improvement
- Consent: Processing based on your explicit consent, such as marketing communications
- Legal Obligation: Processing required to comply with applicable laws and regulations
5. Information Sharing and Disclosure
5.1 Service Providers
We may share information with third-party service providers who perform services on our behalf:
- Cloud hosting and infrastructure providers
- Payment processing services
- Email delivery services
- Analytics providers
These providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
5.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days |
| Session Data | 24 hours after expiration |
| Login History | 90 days |
| Payment Records | 7 years (legal requirement) |
| Server Logs | 30 days |
| Watchlist Data | Until deletion or account closure |
After these periods, data is securely deleted or anonymized for statistical purposes.
8. Data Security
We implement industry-standard security measures to protect your information:
8.1 Technical Safeguards
- Encryption: All data transmitted via HTTPS/TLS encryption
- Password Security: Passwords are hashed using bcrypt with salt
- Secure Cookies: Authentication uses httpOnly, Secure, SameSite cookies
- Rate Limiting: Protection against brute force and DDoS attacks
- Input Validation: All user inputs are validated and sanitized
8.2 Operational Safeguards
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure backup procedures
- Incident response procedures
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we take steps to ensure your information receives adequate protection:
- Use of service providers in jurisdictions with adequate data protection
- Implementation of standard contractual clauses where applicable
- Application of appropriate technical and organizational safeguards
10. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
10.1 Access and Portability
You can access your account information through your dashboard. You may request a copy of your data in a portable format.
10.2 Correction
You can update your account information through your profile settings. Contact us for corrections to other data.
10.3 Deletion
You can request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.
10.4 Opt-Out
- Marketing Emails: Unsubscribe link in every email
- Cookies: Manage through browser settings
- Notifications: Manage in account settings
10.5 Restriction and Objection
You may request that we restrict processing of your data or object to certain processing activities.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information, so this right does not apply
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us using the information in Section 17.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: Obtain confirmation of whether we process your data and receive a copy
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data in certain circumstances
- Right to Restriction: Request restriction of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
13. Blockchain and Wallet Data
13.1 Public Blockchain Data
Our Service displays and analyzes publicly available data from the Solana blockchain. This includes:
- Wallet addresses and transaction histories
- Trading positions and performance metrics
- On-chain interactions with decentralized protocols
This data is already public on the blockchain and is not considered private personal information.
13.2 Your Wallet Address
When you connect your wallet to our Service:
- We store your wallet's public address for authentication
- We never have access to your private keys
- We cannot initiate transactions on your behalf without your signature
- Wallet connection uses secure signature verification
13.3 Watchlist Privacy
Your watchlist selections (which traders you follow) are private and not shared with other users or third parties.
14. Third-Party Services
Our Service may integrate with or link to third-party services. We are not responsible for the privacy practices of these third parties:
14.1 Wallet Providers
When you connect a wallet (Phantom, Solflare, etc.), your interaction is also subject to that provider's privacy policy.
14.2 Blockchain Networks
Transactions on the Solana blockchain are governed by the blockchain's inherent properties and are publicly visible.
14.3 Communication Services
If you connect Telegram for alerts, your use of Telegram is subject to Telegram's privacy policy.
14.4 External Links
Our Service may contain links to external websites. We are not responsible for the privacy practices of these sites.
15. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we will provide prominent notice (e.g., email notification or banner on our website)
- Your continued use of our Service after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@perpstracker.com
- Support: Telegram Support (@PerpsTracker)
- Website: perpstracker.com
For data protection inquiries from EU residents, you may also contact your local data protection authority.
We will respond to your request within 30 days, or as required by applicable law.